ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
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Employee Spotlight Series - Ernie on Ossid's Customer-Centric Culture
In this episode, we introduce Ernie Newell, Senior Vice President - Tray Packaging, ProMach.
At Ossid, our mission goes beyond just sales; it's about fostering an educated and consultative experience. Ernie shares how our commitment to excellence extends far beyond transactions, shaping our enduring relationships with our valued customers and partners in the industry.
At AET, we pride ourselves on exceptional customer service, which we believe sets us apart from the competition. While we offer some of the best machinery in the market, our true strength lies in our superior service. Many companies produce good machinery, and we have strong competitors, but none match our commitment to customer service. It's our lifeblood and a core value instilled in our team from day one. Everyone at AET understands that customer service is our number one priority.
Additional Videos
Tiffany shares insights into her role dedicated to delivering exceptional service and fostering strong relationships with our valued customer base.
Jason shares how our consultive approach to selling benefits our customers. Helping them to uncover opportunities where they would benefit from help with end of line solutions.
John shares insights on the benefits to the consumer of designing our machines in America. Allowing our machines to last longer, and our customer’s the ability to make requests for changes.
Keeping you up and running is our priority at Ossid. By having strategically placed personnel across North America, help with your service needs is never far away.